Terms & Conditions

These Terms & Conditions outline the Learning Guarantee, required conditions, scheduling policies, and participation expectations for Active Reader services. By enrolling in services, you acknowledge you have read and agree to these terms.

Active Reader — Terms & Conditions

Learning Guarantee

Active Reader guarantees one grade level of growth within the first eight (8) weeks when all conditions below are met. If your child does not advance a full grade level, you will receive one free month of live sessions and full access to the program ($500 value).
For non-readers enrolled in Active Reader Foundations, progress means:
  • Accurately naming and writing lowercase letters
  • Accurate short-vowel and consonant sound pronunciation
  • Segmenting/blending 2–4 phoneme words
  • Counting syllables in words with 1–3 syllables
For students reading at Kindergarten level and above, progress may also mean:
  • Advancing one level on the program’s standardized oral reading fluency measure
  • Reading Baseline text with a year’s improvement in WCPM (Words Correct Per Minute)

Conditions for the Guarantee

Learning Environment & Attendance

  • Student arrives on time
  • Student is seated at a desk or table in a quiet space
  • No more than six (6) days may pass between sessions
  • A parent/guardian must be present and visible on camera for the first 8 sessions, seated behind the student

Required Practice

Student must complete four (4) days per week of documented practice:
  • Letter formation
  • Online games
  • Orthographic Mapping tasks

Scheduling & Rescheduling Policies

  • Sessions rescheduled 24+ hours in advance: no charge
  • Same-day reschedule: $25 fee
  • Last-minute changes (within 2 hours) without a doctor’s notice will be charged as a full session and may affect the guarantee if it results in more than six (6) days between sessions.

A Note on ADHD

There is a huge overlap between dyslexia and ADHD. Dyslexia can look like ADHD, and ADHD can look like dyslexia. Often it’s both. Kids can be squirrely. We take breaks, play games, and get out of our seats as needed. If your child is one of those extra active kids, it’s doubly important that you stay in the room or close at hand.
Tools used to support engagement:
  • Small whiteboard, marker, eraser (marker must be thick, fresh, black; erasers are non-negotiable for kids)
  • On-screen annotations (child may need help at first)
  • Online games with occasional help needed for links/screen share; WordWall.com account recommended
  • Movement including handstands/headstands; parental support may be needed
  • Recommended but optional: the What’s Changed? app (iPhone/iPad)

Morphophonemia — Terms & Conditions

Learning Guarantee

Active Reader guarantees one grade level of growth within the first twelve (12) weeks when the conditions below are met. If the student does not advance a full grade level, you will receive one free month of live sessions and full access to the program ($500 value).
Progress is defined as advancing one level on the program’s standardized oral reading fluency measure.
Foundational skill benchmarks apply only to Active Reader Foundations.

Conditions for the Guarantee

Learning Environment & Attendance

  • Student arrives on time
  • Student is seated at a desk or table with minimal noise
  • No more than six (6) days may pass between sessions
  • Parent presence is not required unless otherwise noted, but the student must have access to help with tech, links, or screen sharing when needed

Required Practice

Minimum four (4) days per week of documented practice:
  • Assigned games
  • Orthographic Mapping
  • Extensions assigned by the instructor

Scheduling & Rescheduling Policies

  • Sessions rescheduled 24+ hours in advance: no charge
  • Same-day reschedule: $25 fee
  • Last-minute changes (within 2 hours) without a doctor’s notice will be charged as a full session and may affect the guarantee if it results in more than six (6) days between sessions.

A Note on ADHD

There is a huge overlap between dyslexia and ADHD. Dyslexia can look like ADHD, and ADHD can look like dyslexia. Often it’s both. Kids can be squirrely. We take breaks, play games, and get out of our seats as needed. If your child is one of those extra active kids, staying nearby is still recommended even though parent presence is not required by default.
Tools used to support engagement:
  • Small whiteboard, marker, eraser
  • On-screen annotations
  • Online games (WordWall.com free account recommended)
  • Movement including occasional handstands/headstands
  • Optional tool: What’s Changed? app